Reference

Privacy Policy for Your nv77 Account

Your account profile, DANA, OVO, GoPay and QRIS payment checks, cookie choices and device sessions are covered in this Privacy Policy before you open an account.

DANA data checksOVO wallet recordsGoPay account logsQRIS scan data
nv77 Privacy Policy for Your nv77 Account
CONTACT PATHS

3 Ways to Ask About Data

Privacy questions should reach a team member who can read your account record, not a generic inbox. We keep three contact paths open for Privacy Policy requests: live chat in the account menu, WhatsApp from the help panel, and email for longer requests. To protect you, we confirm your registered phone number or email before discussing wallet records, cookie settings or account changes.

Team online

Live chat in your account

Live chat is available 24/7 from the account menu. Choose Privacy Policy, write your registered phone number, and we will ask security questions before discussing DANA, OVO, GoPay or QRIS records.

WhatsApp help panel

WhatsApp support is staffed daily from 09:00 to 23:00 WIB. Send your account ID, request topic and preferred reply time, then wait for our privacy team to confirm identity before sharing account data.

Email privacy request

For correction or deletion requests, email us with the subject Privacy Policy Request. Include your account ID, registered phone number and the data you want checked, so we can route it without repeated messages.

ACCOUNT HANDLING

6 Data Controls We Use

We treat privacy as part of the account flow, from your first registration screen to your latest wallet request.

Account setup data

When you open an account, we ask for details needed to identify you, set login access and connect support records.

Wallet reference checks

DANA, OVO, GoPay and QRIS records are matched to your wallet request, time stamp and account ID.

Cookie choices

Cookies help remember your session, language choice and device security checks.

Device session records

We log device type, browser, IP pattern and session time when you access Live Baccarat, Aviator or the sportsbook area.

Retention timing

We keep account and wallet records only for as long as they are needed for account service, security checks, dispute…

Change requests

You can ask us to correct, update or remove account data by live chat, WhatsApp or email.

Privacy Policy Questions We Answer

These answers focus on how we collect, use, protect and update your data on nv77. They are written for common account moments: opening access, paying with DANA or QRIS, clearing cookies, changing a phone number, or asking what records we keep. If your question involves eligibility, access depends on local law and is available only where local law permits.

We collect the details needed to create and protect your account, such as name, phone number, login record, device type and support history. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

We keep payment references to match wallet requests, resolve disputes and protect your balance from mistaken or unauthorised activity. The record usually includes method name, time stamp, transaction reference and linked account ID.

Yes. Contact live chat, WhatsApp or email and ask for an account data update. We will verify your identity first, then adjust the record after checking that the new detail belongs to you.

Cookies remember your session, language choice and security checks. You can clear them through your browser settings, but you may need to log in again and complete another account verification step.

Access is limited to team members who need it for account service, wallet checks, security review or support replies. We restrict account records by role, and sensitive requests are handled after identity confirmation.

Send a deletion request through live chat, WhatsApp or email with your account ID and registered contact detail. We confirm identity, check retention needs, then explain what can be removed or anonymised.

It may. If local law affects access, retention or required checks, we update the policy language and account process. Access and eligibility depend on local law and are available only where local law permits.